Unit 9 Receiving Visitors

Part Ⅰ Situational Dialogues

Situational Dialogue 1

Mr.Chang, the sales manager of Baiyun Garment Company, is waiting at the International Arrivals Hall of the airport. He is receiving a foreign visitor, Ms.Jones who is from the Crown Garment Trading Company of America. Mr.Chang holds a large sign, reading “Welcome Ms.Jones”. Ms.Jones sees the sign, and goes towards him.

Mr.Chang: Hello. Are you Ms.Jones from America?

Ms. Jones: Yes, I'm Mary Jones from the Crown Garment Trading Company.

Mr.Chang: My name is Chang Jianhua. I'm the sales manager with Baiyun Sweaters. How do you do, Ms.Jones?

Ms. Jones: How do you do? It's very nice of you to come to meet me.

Mr.Chang: You're welcome. The pleasure is mine, Ms. Jones.

Ms. Jones: Oh, thank you. You're very kind.

Mr.Chang: How was your flight, Ms. Jones?

Ms. Jones: Very nice. The service on board was superb. And I managed a few hours' sleep, so I feel fine now.

Mr.Chang: I'm glad to hear that. Oh, let me help you with your luggage.

Ms. Jones: Thank you. (Hands a suitcase to Mr.Chang.)

Mr.Chang: Is this your first visit to China?

Ms. Jones: No. But it's my first visit to Guangzhou. I hope it won't be my last.

Mr.Chang: I hope you will have a pleasant stay here.

Ms. Jones: I'm sure I will.

Mr.Chang: Our car is out in the parking lot. Shall we drive to your hotel now?

Ms. Jones: Yes, thank you. Let's go.

Mr.Chang: This way, please.

(They walk out of the Hall and head for the parking lot and then drive to the hotel.)

Mr.Chang: Here we are, Ms.Jones. This is the Baiyun Hotel. We've reserved the room for you on the 5th floor with a balcony overlooking the park.

Ms. Jones: Thank you very much. It's very considerate of you.

Mr.Chang: Well, that's the least we could do.

Mr.Chang: This is your room, Ms. Jones. Is it OK?

Ms. Jones: Oh, yes, it's lovely, very cozy and well-decorated! It's really very thoughtful of you to have arranged it for me.

Mr.Chang: Not at all. Well, Ms. Jones, you must be very tired after your long trip. Is there anything else we can do for you?

Ms. Jones: No, thanks. Not at the moment.

Mr.Chang: Then, I'll be leaving now so that you can settle in. After all, we'll have enough time for business during the next days.

Ms. Jones: Thank you.

Mr.Chang: You're welcome. We'll contact you tomorrow morning.

Ms. Jones: See you then.

Mr.Chang: See you!

Practice 1

Task 1: Listen to the dialogue and role-play it in pairs.

Task 2: Simulated situational conversation.

Suppose you are Mr.Liu from Capital Engineering Company. You are now at Beijing Capital International Airport to wait for Mr.Smith, a business guest from America. Now Mr.Smith has entered the arrival hall. You go towards to meet him.

(A: Mr.Liu, B: Mr.Smith)

Situational Dialogue 2

Mr.White comes to ABC Company to see Mr.David, the manager of ABC Company. Alice, the secretary of Mr.David, is receiving Mr.White.

(A: The secretary, B: Mr.White)

A:Good morning, Sir. Can I help you?

B:Yes. I'd like to see Mr.David, please.

A:Do you have an appointment, Sir?

B:No, I don't. But I'll take just a few minutes of his time.

A:Can I have your name, please?

B:My name is Tony White. And here's my card.

A:Thanks. I'm sorry, Mr.White. Mr.David is busy at the moment, and can I ask what you wish to see him about?

B:I'd prefer to explain the matter to him myself.

A:I'm sorry, Mr.White. I'm told to get that information from every visitor.

B:All right. I'd like to see Mr.David about a new product our company has developed.

A:What kind of product, Mr.White?

B:An air purifier.

A:Just a moment. Mr.White, I'll see if Mr.David is interested in your products.

B:Thank you.

A:I'm afraid Mr.David can not see you now. But he is interested in your product, and can meet you at 10:00 tomorrow morning. Would that be convenient for you?

B:Yes. I'll come again tomorrow.

A:Thank you for coming. See you tomorrow.

Practice 2

Task 1: Listen to the dialogue and role-play it in pairs.

Task 2: Simulated situational conversation.

Suppose you are Mr.Brown's secretary. You are receiving a visitor, Mr.Blake of International Trade Corporation, who comes to an appointment with Mr.Brown.

(A: Mr.Blake, B: Mr.Brown's secretary)

Situational Dialogue 3

Alice of ABC Company is receiving Mr.Jones, who comes to have a tour visit to ABC Company.

A:Hello. Are you Mr.Jones?

B:Yes?

A:I'm Miss Alice. I'll be your guide on the tour today.

B:Nice to meet you, Miss Alice.

A:Nice to meet you, too. We'll start with the assembly line.

B:A very advanced assembly line, isn't it? Was it introduced from abroad?

A:Yes, our production has been raised 30% since this assembly line was introduced from Germany three years ago.

B:That's great. What is that building?

A:The building is our Research and Development Center.

B:Very attractive.

A:Some areas are closed to visitors.

B:I understand. How many workers do you have here?

A:Around 45. This is our executive dining hall. Shall we have some lunch?

B:Yes. The walking made me hungry.

A:After lunch, I'll take you to meet the vice president in charge of sales.

B:I'd also like to get acquainted with your distribution system.

A:Sure. You can talk to our distribution manager.

B:Thank you very much for the tour today, Miss Alice.

A:Glad you enjoyed it, Mr.White. Please visit us again.

B:Thanks. I'll try to do that.

Practice 3

Task 1: Listen to the dialogue and role-play it in pairs.

Task 2: Simulated situational conversation.

Suppose you are Mr.Alison, a manager of a factory. You are receiving Mr.Black, who comes to have a tour visit to your factory.